Qualifications Summary

 

Visionary solutions architect with a unique blend of in-depth technical expertise and business acumen. Poses over 15 years of experience designing and deploying advanced solution infrastructures on enterprise and carrier entities in a variety of services, including hardware, software, and professional services. Ability to master new technologies with minimal effort. Dedicated to customer satisfaction. Leadership experience supervising technical resources, hiring, motivating, and development. Fully bilingual, English-Spanish.

 

Core Competencies

Sales engineering, project management, technical writing, technical training, financial analysis, business value analysis, unified communications and collaboration, Microsoft Lync and its service roles, SIP Gateways, load balancers, Cisco UC services including CUCM v7,8,9, BE6000, Jabber, WebEx, gateways, session border controllers, network design, project management,TCP/IP, VOIP, SIP Trunking, MPLS, LTE, IMS, routing, switching, wireless, security technologies such as firewalls, port filtering, managed mobility, virtualization technologies such as Hyper-V and VMware, cloud and hosted services.

 

Professional Experience

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UC4ALL, LLC (Owner and Independent Consultant) Atlanta GA             2014 to present

Solution ArchitectureServices

·   Unified communications and collaboration consultanting and subject matter expert by designing, architecting, and deploying Microsoft and Cisco solutions for medium and to large customers.

·   Microsoft Lync Engineer consultant for several entities, designing, implementing and giving vision to small and medium customers.

·   Deploy and design Wi-Fi networks to small and medium customers.

·   Managed video conferencing and dial in conferencing requirements.

·   Offer expertise on Windows, Linux workstation and servers, MAC OS support, security analysis, software and hardware troubleshooting and repair, cloud connectivity, project management and network support.

·   Architected Cisco and Microsoft voice solutions using CUCM, BE6000, QOS, Jabber, Unity, and WebEx.

·   Technical and documentation writer

 

ATT Wireless Data Team (Consultant) Atlanta Georgia           2014 to 2015

Solution Architect

·   Product development for confidential projects with the wireless data team. Created high level product vision, research, business focus, and managed timelines and iteration cycles.

·   Member of the wireless data team developing voice client applications for the ATT’s VoLTE wireless network.

·   Generate and validate IMS and SIP call flow designs and its pertinent documentation.

·   Wireless data (Wifi ) design and development for voice networking.

 

Premiere Global (PGI), Atlanta Georgia    2012 to 2014

Senior Sales Engineer

·   Collaboration consulting expert who evangelized PGI collaboration application products such as Globalmeet, Imeet, and traditional audio conferencing.

·   Office 365 subject matter expert and related Microsoft products for conferencing service integration.

·   SIP Trunk architect for On-Net voice conferencing to PGIs high volume customers.

·   SFDC specialist for presales engineering.

 

Verizon Business, Atlanta, Georgia          2011 to 2012

Senior Solutions Architect (Pre-sales)

·   Technical architecture consultant responsible for driving collaboration and unified communications services.

·   Supported Cloud, UC&C, Hosted VoIP services, SIP Trunking product development and launch.

·   Subject matter expert on Microsoft Lync, Cisco UCAAS and a collaboration subject matter expert for the region.

·   RIP, OSPF, ISIS analysis and design to overlay SIP traffic on the internal MPLS network

·   Managed mobility (Wifi, RAN) subject matter expert and product management participant, responsible for product development from creation to inception including architecture, deployment, launch and oversight of the product.

 

Hewlett Packard, Atlanta, Georgia      2009 - 2011

Senior Solutions Architect (Pre-sales)

·   Microsoft unified communications consultant and subject matter expert in charge of pre-sale customer activities ranging from client assessment, needs analysis, solution definition, proposal writing, scoping, and project delivery.

·   Subject matter expert for enterprise platforms including cloud, on premise, enterprise voice, conferencing, integration with 3^rd party voice systems including Avaya, Cisco, Nortel and 3^rd Party Gateway solutions

·   Managed diverse teams for large projects including training, evaluation, providing leadership and motivating teams around the globe for projects over 100,000 users.

·   Perform architecture functions such as discovery sessions, network analysis and design, deliver technical workshops, and develop business value analysis reports for unified communications and its supporting platforms of networking, security and quality of service.

 

Advaiya Inc., Atlanta, Georgia      2008 - 2009

Senior Enterprise Architect, UC Evangelist

 

·   Consultant for Microsoft as a strategic partner, acting as a technology evangelist for Microsoft unified communications on a global engagement.

·   Wrote technical papers, presentations, training manuals and customer collateral on unified communications, company products and competitive technologies.

·   Conducted enterprise business value studies to justify technology investments.

·   Involved with the Microsoft voice product development and launch of the Voice ignite seminars.

 

Microsoft Corporation, Mexico City, Mexico and Atlanta, Georgia                     2005 - 2008

Unified Communications Specialist (Atlanta, GA)

·   Led activities for growing unified communications initiatives for the district by generating new business with enterprise customers.

·   Was a key member of the Microsoft UC product initiative and provided subject matter expertise on voice integration and collaboration products and services from conception to launch on features such as voice, voice mail integration, and VoIP for brand identity and feature development.

·   Negotiated contracts, delivered key note speeches on product and technology presentations.

·   Managed partner relationship within Microsoft’s ecosystems.

 

Nortel Networks, San Juan, Puerto Rico     1997 – 2005

Senior Systems Engineer

·   Executed sales and post sales engineering activites focused on carrier data communications for service providers, including phone companies, wireless cable operators and Internet Service Providers.

·   Designed numerous carrier data transport networks using which included technologies such as IP, MPLS, DSL, ATM, SONET, SDH, CDMA, GPRS, Optical Ethernet in the CALA region.

·   Developed documentation, technical training, project plans, scope of work, bill of materials, and installations.

·   Pride award winner for outstanding service, Circle of Excellence winner.

·   Successfully closed carrier data network with an ATM backbone for Verizon and Cable & Wireless in Caribbean; networks which are still operational at the present day.

 

 

Education and Professional Development

 

EDP College of Puerto Rico, MSInformation Systems Management   

Florida Atlantic University, BS Computer Systems Engineering   

 

 

Cisco CCDA (2011), ITIL v3 (2011), Avaya Solution Design Certified(2010), Polycom Installation Certification (2010), Microsoft OCS Voice Ignite training, 2008, Microsoft Lync Ignite training (2010), MCSE (2008), CCNA (2008) Apple Support Specialist (2013), Microsoft OCS Ignite, Agile Product Development (2007) PMI Project  Management Training (2007).